PBX TELEPHONE SYSTEM
Pbx system stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system communicate internally and externally. Users of the PBX phone system share a number of outside lines for making external phone calls. A PBX telephone system connects the internal telephones within a business and also connects them to the public switched telephone network, VoIP Providers and SIP Trunks.
An IP PBX is a private branch exchange that switches calls between VoIP users on local lines while allowing all users to share a certain number of external phone lines.The first thing you would notice about PBX system, which stands for Private Branch Exchange, and PABX, which stands for Private Automatic Branch Exchange, is the presence of the word automatic. This gives a hint on how the two differ from each other. Basically, a PABX is just a type of PBX telephone system that is automated.
A PBX system operator handles a commercial telephone switching system. The job entails basic customer service. The operator must handle and direct incoming calls, route these incoming calls to the correct individual or department within the business, or send to a message system, such as voicemail, if required.Cloud PBX telephone system gives you access to PBX capabilities without the need for complicated and expensive equipment. Cloud PBX is a kind of hosted PBX or virtual PBX, meaning that all of the routing services are performed by your VoIP provider, rather than by an employee managing a PBX telephone system in your office. Hosted private branch exchange is a telephone exchange system built, delivered and managed by a third-party service provider. Hosted PBX is an IP-based telephony solution provisioned and accessed entirely through the Internet. Hosted PBX may also be referred to as cloud PBX or hosted voice.
Telephone System Integration
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